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| Robomower® | Pool Cleaners | CleanMate | I Touchless Trashcan |
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| Robomower® | Pool Cleaners | CleanMate | I Touchless Trashcan |
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Frequently Asked Questions (FAQ) Cleanmate QQ-1
1. What do I get inside the CleanMate retail package?One main unit with a dust collection bin, rechargeable NiCd battery, battery charger, remote control unit with battery, user manual, warranty registration card, cleaning brush, and 3 washable filters.
2. How many square feet of floor will be covered on a single battery charge?One single charge will clean about 400 square feet.
3. How long does CleanMate run on a single battery charge?A single charge can last from about 60 minutes to 80 minutes based on battery and floor conditions.
4. How does it consume less energy than my upright vacuum cleaner?It consumes only 24 watts. A typical upright vacuum cleaner motor will take 12 Amp current and consume more than 1000 watts of power.
5. Do I need to purchase any replacement filters or bags?No. You can clean the filter by rinsing with water and reusing it. Dust is collected inside a plastic bin which is also washable.
6. How big is the dust bin and how often do I need to empty it?The size of dust bin is 0.3 liter. It depends on how dirty your carpet is. There is a clear window which makes it easy to view the fullness of the dust bin.
7. Will CleanMate fall down stairs or step-down room?No. CleanMate has sensors which will detect the height and will turn away from steps to prevent dropping. Contrast lighting on the floor will make the stair-avoidance system less effective.
8. What types of floor does CleanMate clean?It will clean carpet, hardwood, tile and linoleum floor. It will not clean plush and long pile carpet. It will not suck up dirt embedded deep down in the fibers of long pile carpet.
9. Will CleanMate go under sofas, beds, and furniture?The height of CleanMate is 3.5 inches. It will clean areas underneath your bed or furniture which are 4 inches off the floor.
10. Does CleanMate clean corners and along the walls?Yes. CleanMate's side brush will sweep the dust along the walls and the main brush will suck the dust.
11. What is the suction capability of CleanMate?The vacuum fan is rotating at speed of 5.2 meter per second. It has good suction power.
12. How does CleanMate move and clean the room?It has pre-programmed moving patterns to cover the area to be cleaned. 5 moving patterns: Spiral, Special Bounce, Along Wall, S Shape, Polygonal Spiral You can use remote control unit to direct the unit’s movement and cleaning pattern. It will move at speed of 35cm per second.
13. How much noise does CleanMate generate?CleanMate noise level is 80 dB (decibels) at distance of 20 cm. It is much quieter than a regular vacuum cleaner.
14. Does CleanMate have any safety features?Yes. CleanMate will generate noise and shut off automatically whenever it is picked up or gets stuck.
15. What is the purpose of CleanMate remote control unit?The CleanMate Remote enables you to perform a variety of tasks with your CleanMate without touching the main unit. You can turn your CleanMate on and off, drive CleanMate to specific areas to be cleaned, select cleaning pattern and set the timer. You can embed remote control unit when not in use directly into CleanMate’s upper cover to prevent it from being lost.
16. How do I use my remote control unit?The remote control uses infrared light to communicate with the main unit. Point the remote to the main unit within 3 meters or 8 feet distance without any blocking objects.
17. What type of batteries does the CleanMate Remote use?The CleanMate Remote requires one coin size 3V lithium battery (CR2032 which is included).
18. How long does it take to recharge the battery?It will take about 2 ½ hours to recharge a fully depleted battery. It will take 12 hours to charge the battery for the first time to achieve peak battery performance.
19. How do I recharge the battery and when do I recharge it?You need to recharge it manually with the battery charger. Turn off the power switch and plug in the battery charger into an AC outlet and insert wire terminal into the power jack which is located next to the on/off switch. It is similar to the way you recharge your cell phone. The POWER green light will flash during charging, and will become a steady green once the battery is fully charged. The LOWER BATT CHARGE red light will come on with a buzzing noise to indicate that the battery should be recharged.
20. Do I need to remove the rechargeable battery to recharge it?No. You only need to install the battery to its compartment once.
21. Does the battery charger work in my area or country?In USA/Canada area, battery charger is 120V 60Hz. Different charger will be used outside USA/Canada , please consult your distributor or retailer for the right type of charger. The DC output of the battery is 22V 1000mA.
22. What is the type and life of the rechargeable battery?CleanMate is powered by one NiCD 14.4V 2.5Ah rechargeable Battery. It will last more than 500 rechargeable cycles.
23. What is the warranty period for CleanMates?It has a one year manufacturer warranty.
24. What other features does CleanMate have?CleanMate has the following unique features:
25. Can I read your user manual before I purchase CleanMate?You can download the CleanMate user manual at: www.metapo.com/support/user_manual.pdf
26. How do I find more information or feature comparisons to other brand vacuum cleaners?Please e-mail your questions to sales@homebotics.com or call us at 1-973-715-9525
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